Terms of Service

Terms of Service

Welcome to Divina Bags. By accessing or using our website and services, you agree to comply with these Terms of Service (“Terms”). Please read them carefully.

If you do not agree with these Terms, please do not use our website or services.

1. Acceptance of Terms

By using the Divina Bags website, placing orders, or interacting with our services, you agree to be bound by:

• These Terms of Service
• Our Privacy Policy
• Our Return & Refund Policy

We may update these Terms periodically. Changes become effective immediately upon posting, and continued use of our website constitutes acceptance of updated Terms.

2. Eligibility

You must be at least 18 years old to use our services or place an order.

By using our website, you confirm that you meet this requirement.

3. Orders & Payment

• All orders are subject to acceptance and product availability
• Prices are displayed in USD and may change without prior notice
• Payments must be completed through our secure payment gateways
• We accept major credit cards, debit cards, and approved payment methods
• By placing an order, you authorize us to charge your selected payment method for the full order amount, including shipping charges and applicable taxes

4. Shipping & Delivery

Shipping fees, delivery estimates, and tracking details are outlined in our Shipping Policy.

Delivery dates are estimates only.

Divina Bags is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or unforeseen circumstances.

5. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

By placing an order, you agree to follow the procedures outlined within that policy.

6. Product Information

We strive to provide accurate product descriptions, pricing, images, and specifications.

However:

• Product colors may vary depending on screen settings
• Product descriptions may occasionally contain errors
• We reserve the right to correct inaccuracies or update information without notice

7. Prohibited Uses

When using the Divina Bags website, you agree not to:

• Violate applicable laws or regulations
• Interfere with website operations or security
• Use our branding, content, or materials without authorization
• Attempt unauthorized access to accounts, systems, databases, or networks
• Use the website for fraudulent or harmful activities

8. Intellectual Property

All content available on the Divina Bags website, including:

• Logos
• Images
• Product designs
• Text
• Graphics
• Branding materials

remains the property of Divina Bags or its licensors.

You may not reproduce, distribute, modify, or commercially use our content without written permission.

9. Limitation of Liability

Divina Bags shall not be liable for indirect, incidental, consequential, or special damages resulting from:

• Use of our website
• Purchase or use of products
• Shipping delays or carrier-related issues
• Customs restrictions or local regulations

Our maximum liability shall never exceed the purchase price of the products ordered.

10. Governing Law

These Terms shall be governed by and interpreted according to the laws of Hong Kong without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved exclusively through the courts of Hong Kong.

11. Contact Us

If you have questions, concerns, or require assistance regarding these Terms, please contact us:

📧 [email protected]

Thank you for choosing Divina Bags.

We appreciate your trust and look forward to serving you.